Terms & Conditions
Website: This website address is: https://rainmakermarketing.ca
Discreetness in Service: We are all connected to our clients on LinkedIn and other social channels. For that reason, RainMaker Marketing is intentionally discreet about marketing our own services over socials. We operate just like your employee would – we do not promote to your clients that we are contracted help. If you are a CCO client of RainMaker, you are welcome to add us to your employee grid and we will use your company’s email and branding to act like we work for your company.
How We Work: For fCCO 6-month commitments, we usually work 10-15 hours per week per client. We sell our time in 5 hour chunks which is a 4 hour work block for team and client meetings plus 1 hour for daily workday check-ins and responses to emails. Most clients opt for 2 x 5 hour blocks that are spread out across the week (ex. Tuesday Morning and Thursday Afternoon) – we can scale up or down to suit your individual agency needs. We work mostly remotely but if the need arises to attend an in-person client meeting in the GTA we’re happy to do that. If you contract us for our fractional service, you are welcome to add us to your Team page on your website and represent us as if we were your employee.
For one-off coaching sessions, we customize the package based on the size of your team/accounts. Coaching sessions have a 10 hour minumum.
Term: There is a method to our fCCO madness so we ask for a 6-month term to start. This is required to achieve our goals of creating an account team machine. After the first 6-month term, we suggest a second term at reduced hours to ensure the machine keeps working.
Payment: We operate our fractional services on a freelancer model. For the duration of the 6-month term, we trust you to pay us as you do your other freelancers. Unused hours will roll over to the next month if required but we do not want banked hours. We will send you invoices. Payment can be set up to coincide with your payroll twice a month if preferred. Payment by e-transfer is preferred. In the case where commission is a part of the payment structure, commission is to be paid quarterly.
For our coaching services, we require 50% payment on booking and the remainder on completion of the sessions. We do not ask for additional commissions on our coaching services – that would be too complicated.
Exclusivity: For our fCCO services, we do offer exclusivity by market and by type of agency. As an example, we would not work for two B2C digital agencies in the same market who compete. However we will work for a digital agency and an integrated agency in the same market. Or a digital B2C and a digital B2B in the same market because they don’t compete. Or two B2C digital agencies in different markets.
We do not offer exclusivity for coaching sessions.
Non-Solicitation & Non-Compete: We’re happy to sign NDAs, non-completes and non-solicitation agreements as needed.
Referral: If you are an agency referring us to another agency for our CCO services (6 month contract minimum) and we get the job, we will award you with 10 service hours of our work on the completion of our work at the referred agency. If you are an individual who has introduced us to an agency via email and we get that a CCO gig (6 month term mimimum), you will be awarded $500 CAD cash on the completion of our term at the referred agency. We only offer referral money on fCCO contracts.
RainMaker Marketing is a division of RainMaker Ventures Inc.